MICROSOFT DYNAMICS 365 SOLUTIONS
With over 40 successfully fulfilled Dynamics CRM projects, we can guarantee that our solutions meet the needs of:
B2C sales
The definition of business-to-consumer sales refers to a sales model in which business target individual consumers.
B2B transactional sales
A medium client base and a larger value of transactions if compared to B2C sales.
B2B complex sales
A small-to-medium client base, a long sales cycle, multiple decision-makers.
The HUB – Intranet Using Office 365
iLink helps you replace your conventional intranet with a state of the art.
Lotus Notes to Office 365 / SharePoint
iLink recommends staged migration based on our prior experience.
Office 365 Exchange Migration
iLink helps organizations to move to Office 365 Exchange Online.
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Microsoft Gold Competency Partner
As a Microsoft Gold Competency Partner, ScienceSoft has the skills and expertise to boost your sales productivity, automate marketing and build competent customer service with Microsoft Dynamics CRM. To maximize your benefits of using the software, our team applies their knowledge and offers assistance at each step of the solution implementation.
solution implementation
Consulting
Even if you have outlined your business needs and explored available information about Microsoft Dynamics CRM (or perhaps you consider other CRM platforms as well), you’d better rely on hands-on consulting expertise to be sure that your initiative will be worth investing. We analyze your business specifics, discuss what customizations to the default Dynamics apps may be beneficial and work out the right solution for your company.
Customization
There is always a room for improving a robust ready-made solution by customizing it to the business specifics. When the required customization has been defined and approved, our team of qualified Dynamics 365/CRM specialists takes on the responsibility to transform the ideas into reality. As a result, you get a solution that is tailored to your company.
Upgrade and migration
Whether you are using an ineffective CRM system that doesn’t meet your requirements or keep on operating in an older version of Dynamics CRM missing features available with later releases, we are here to put the customer relationship management in your company on the right track. We make sure to conduct the process of migrating your company data to Microsoft Dynamics CRM or upgrading the solution with minimal interruption of your business processes.
Integration
As far as a CRM system can gather information from multiple sources (a POS system, an ecommerce platform, analytics tools, email marketing software to name a few), the quality of an interconnected corporate ecosystem is critical. When conducting the integration of enterprise systems with your CRM, we are responsible for an instant data flow without delays and malfunctions.
User training
User training should become an integral part of software deployment. Our experts will do their best to teach your team how to employ the solution for a variety of tasks and make certain they are comfortable with the new workflow. We can start from basics if they are getting to know a CRM system and proceed to in-depth training to introduce advanced customizations.
Support
We know that your sales, marketing and customer service teams can focus on their work only when the system performs without a hitch. So, we offer both on-demand emergency support and ongoing maintenance of a Dynamics CRM solution to guarantee that you don’t experience interruptions in the system operation.
CLIENT SAY ?
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PRICING & PLANS
- Customer Engagement Plan
- $115per user/month
- Marketing
- Sales
- Customer service
- Project Service Automation
- Field Service
- Microsoft Social Engagement
- Power Apps
- Retail
- Talent
- Dynamics 365 Plan:
- $210per user/month
- Marketing
- Sales
- Customer service
- Project Service Automation
- Field Service
- Microsoft Social Engagement
- Power Apps
- Retail
- Talent
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