Lexi Chatbot — AI Agent & Custom RAG
Resolve 95% of your customer issues and queries, automatically.
Minimum cost, maximum control. Every LLM and RAG component is hosted entirely inside your organization — no data or query is ever sent to the internet, backed by three layers of security.
Why Lexi
Enterprise-grade AI, fully hosted in your own environment.
Lexi pairs a fine-tuned large language model with a custom Retrieval-Augmented Generation (RAG) pipeline trained on your own data, so answers are accurate, on-brand, and never leave your infrastructure.
Fully self-hosted
The LLM, RAG pipeline, and every supporting component run on your own virtual machines — nothing is outsourced to a third-party cloud AI service.
Triple-layer security
Zero external data or LLM calls, with three layers of security protecting every conversation, query, and stored document.
Minimum cost, zero token fees
Because everything runs on your own infrastructure, there are no per-token query expenses to use the chatbot at scale.
Chatbot functionalities
Everything Lexi can do for your customers and your team.
From the first message through resolution, Lexi makes service faster, more personal, and easier to measure — while every component stays inside your own environment.
Natural, multilingual conversations
Understands intent, typos, and casual phrasing, then replies naturally in more than 20 languages.
Custom RAG knowledge base
Answers directly from your own documents, FAQs, and systems — grounded, accurate, and always on-brand.
Multi-turn context
Maintains context across exchanges for a coherent, human-like dialogue from start to resolution.
Personalization & memory
Uses profiles and past interactions to create continuous, tailored customer experiences.
Sentiment & engagement
Recognizes customer sentiment and proactively starts helpful conversations at the right moment.
Live agent handoff
Escalates complex cases smoothly, transferring the full conversation context to your CX team.
Workflow automation
Triggers back-end workflows and RPA tasks directly from the conversation.
Business integrations
Connects to your CRM, calendars, authentication, internal APIs, and webhooks.
Ready on every channel
One consistent experience across your website, WhatsApp, mobile app, and voice.
Voice-ready service
Supports voice-to-text and text-to-voice for hands-free, accessible interactions.
Analytics & continuous learning
Captures conversation history and insights to keep improving performance over time.
Enterprise security
Consent-driven data handling, encryption in transit and at rest, and role-based access control.
What to expect
A proven, hands-on rollout — built with your team, not just for it.
We will download and train the best suitable LLM model for your organization.
Every single component will be hosted on your own VMs (infrastructure).
Zero token query expenses to use, with triple-layer security throughout.
Discuss your CX team's processes, goals, and pain points in detail.
Our AI expert will train your team — complete AI training so no further help is needed.
Highlight opportunities for AI to enhance the customer journey across every conversation, channel, and moment.
Design successful AI agents trained to work with your brand, data, and business systems.
Arm you with customized ROI projections and prove your business case in a proof-of-value.
Enterprise confidence
Your data never leaves your organization.
Lexi is engineered for organizations that need engaging AI experiences without compromising privacy, security, or control over their infrastructure.
- No data query or LLM call ever sent to the internet
- Three layers of security across every component
- Hosted entirely on your own VMs and infrastructure
- Zero token query expenses to run at scale
- Built to support GDPR, HIPAA, and regulatory requirements
Book a demo
See Lexi resolve real conversations for your business.
Tell us a little about your team and we'll show you how a self-hosted Lexi chatbot can resolve up to 95% of your customer issues.
WHY TEAMS CHOOSE LEXI
A hands-on rollout designed around your CX team, your data, and your brand — not a generic bot.
- Best-fit LLM trained for your organization
- Hosted fully on your own infrastructure
- Complete AI training for your team
- Custom ROI projection & proof-of-value